We, at Cutters Yard, take great pride and confidence to the commitment you make when creating a booking with us. We understand that last-minute circumstances can occur; therefore, we kindly request all clients to provide at least 24 hours’ notice should you need to reschedule your booking.

Regrettably, we have needed to introduce a cancellation and no show charges due to the number of clients not honouring their bookings.

LATE CANCELLATIONS:

Authorisation is given to DA Male Grooming Ltd and LB Grooming Ltd. when a reservation is cancelled within 24 hours or less of your appointment to charge a £15.00 cancellation fee to the card taken to create the booking.

NO SHOWS:

Authorisation is given to DA Male Grooming Ltd and LB Grooming Ltd. When you do not show up your appointment to charge a £15.00 fee to the card taken to create the booking.

LATE ARRIVALS:

We may not be able to accommodate the service/s booked if you arrive 10 minutes or later than your scheduled booking. Authorisation is given to DA Male Grooming Ltd and LB Grooming Ltd. when you arrive over 10 minutes late for your appointment to charge a £15.00 fee to the card taken to create the booking.

By making a reservation with us you accept the above Cancellation Policy and that all details provided are correct.